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How It Works

  • Step 1.
    Complete the claim form online.

    Have the following documents at hand:

    • Copy of your invoice

    • Complete and correct bank account details

  • Step 2.
    Upload a copy of your proof of purchase invoice online
  • Step 3.
    The refund will be paid into your account once the claim is verified.
  • Step 4.
    Any questions? Get in touch

Check the status of your claim

Check the status of your claim below. Please use the claim ‘Reference number’ you received upon registering.
To submit additional details, log in here using username & password previously emailed to you.

Frequently Asked Questions

Check the status of your claim

Claim status details

Reference number
Status
Information